IBPS Customer Service Associate (Clerk) Recruitment 2026 – CRP CSA-XVI

Organization: Institute of Banking Personnel Selection (IBPS)
Recruitment: Common Recruitment Process for Customer Service Associates
Exam/Project: CRP CSA-XVI
Post Name: Customer Service Associate (CSA) / Clerk
Participating Organizations: Public Sector Banks
Application Mode: Online
Application Start Date: 1 August 2026
Original Last Date: 21 August 2026
Extended Last Date: 28 August 2026
Last Date for Fee Payment: 28 August 2026
Last Date to Print Application: 12 September 2026
Job Location: Across India, based on State/UT-wise recruitment

IBPS issued a corrigendum on 21 August 2026 extending the registration period for CRP CSA-XVI. The live application portal confirms that registration, editing and online fee payment now close on 28 August 2026.

Important Dates

Online Registration Starts: 1 August 2026
Extended Last Date: 28 August 2026
Application Editing Last Date: 28 August 2026
Fee Payment: 1–28 August 2026
Application Print Last Date: 12 September 2026

Recruitment Process

Candidates are selected through the IBPS Common Recruitment Process (CRP) for Customer Service Associate posts in participating banks. The recruitment is conducted State/UT-wise, so candidates need to satisfy the applicable local-language proficiency requirement for the State/UT they select.

Selection Stages

Preliminary Examination → Main Examination → Provisional Allotment, subject to meeting all eligibility and local-language requirements specified by IBPS.

Application

Applications must be submitted online through the official IBPS portal. Candidates should carefully select their State/UT and verify age, educational qualification, local-language and category requirements before submitting the form.

Apply Online – IBPS CRP CSA-XVI

Official IBPS CSA-XVI Page