1. Introduction

Upro Academy is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

• Personal details such as name, email address, phone number, and address.
• Academic and course enrollment information.
• Payment confirmation details (transaction ID, payment status).
• Technical information such as IP address, browser type, and device information.

3. How We Use Your Information

• To process registrations, enrollments, and payments.
• To provide course access, training materials, and certifications.
• To communicate updates, notices, and important information.
• To comply with legal, regulatory, and institutional requirements.

4. Payment & Data Security

• All payments are processed through secure, authorized third-party payment gateways.
• Upro Academy does not store or process debit card numbers, credit card details, CVV, or UPI PINs.
• Payment gateways may use fraud detection and monitoring mechanisms.

5. Data Sharing & Disclosure

• We do not sell, trade, or rent users' personal information.
• Information may be shared with payment gateway providers for transaction processing.
• Information may be disclosed to legal or regulatory authorities when required by law.

6. Cookies & Tracking Technologies

• We may use cookies to enhance user experience and website performance.
• Cookies help analyze traffic and improve service quality.
• Users may disable cookies through browser settings if preferred.

7. User Rights & Choices

• Users may request access to their personal data.
• Users may request correction or update of inaccurate information.
• Users may request deletion of personal data, subject to legal obligations.

8. Data Retention

• Personal data is retained only for as long as necessary to fulfill its purpose.
• Transaction and billing records may be retained as required by law.

9. Third-Party Links

Our website may contain links to third-party websites. Upro Academy is not responsible for the privacy practices or content of such external websites.

10. Changes to This Privacy Policy

Upro Academy reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.

11. Contact Information

• Email: support@uproacademy.com
• Phone: +91 7899920309